Salesforce platform for building, deploying and governing autonomous AI agents grounded in CRM data — Atlas Reasoning Engine, Agent Builder, Agent Script, Agentforce Voice, MCP support, multi-agent orchestration and Data 360 retrieval
Jurisdictional exposure
Sub-services (3)
Agent Studio
Visual builder for agent topics, actions, and guardrails
Atlas Reasoning Engine
Multi-step reasoning over Data Cloud with retrieval-augmented prompts
Service Agent
Pre-built agent for autonomous case deflection and field service triage
Compliance & Certifications
This service is attested for the following frameworks. Always verify with the provider before relying on a specific compliance posture.
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