Salesforce Agentforce

SalesforceAI & ML

Salesforce platform for building, deploying, and governing autonomous AI agents grounded in CRM data, with Atlas Reasoning Engine, Agent Studio, and Data Cloud retrieval

FluffyStack tools
Add to Service BuilderAdd to CompareCompare with equivalentsExplore Salesforce in TreemapExplore ai-ml in HoneycombSee Salesforce regions on the World Map
DocumentationPricing

Sub-services (3)

Agent Studio

Visual builder for agent topics, actions, and guardrails

Atlas Reasoning Engine

Multi-step reasoning over Data Cloud with retrieval-augmented prompts

Service Agent

Pre-built agent for autonomous case deflection and field service triage

Compliance & Certifications

This service is attested for the following frameworks. Always verify with the provider before relying on a specific compliance posture.

GDPRSOC 2ISO 27001HIPAAPCI DSSFedRAMP

Tags

ai-mlagentsautonomousatlasreasoningcrm

Equivalent services on other platforms

Amazon Bedrock AgentCoreAWS

Production runtime for AI agents — managed memory, identity, gateway, observability, and tool integration so teams can ship agentic workflows on top of any framework (Strands Agents, LangGraph, CrewAI, vendor-direct) without rebuilding the operational substrate

Vertex AIGCP

Unified platform to build, deploy, and scale ML models with AutoML, custom training on TPUs and GPUs, model registry, pipelines, feature store, and generative AI studio

Pricing

Pricing model:consumption-per-conversation