Omnichannel customer-communication APIs — voice calls, SMS, email, chat, video, plus a Calling SDK for embedding telephony in custom apps. Same network and identity model Microsoft Teams runs on, exposed as REST + SDKs for ISVs.
Jurisdictional exposure
Attributes
- Ga Year
- 2021
Sub-services (5)
Voice Calling
PSTN inbound/outbound calling with carrier-grade SIP backbone
SMS
Programmable SMS to and from short codes and toll-free numbers
Transactional and marketing email APIs with custom-domain sending
Chat
Real-time multi-party chat threads with delivery receipts
Calling SDK
Embed Teams-grade voice/video into web and mobile apps
Compliance & Certifications
This service is attested for the following frameworks. Always verify with the provider before relying on a specific compliance posture.
Where this runs
Sovereign regions (13)
- Australia Central · CanberraAzure Australia Government
- Australia Central 2 · CanberraAzure Australia Government
- US Gov Virginia · VirginiaAzure Government (US)
- US Gov Arizona · ArizonaAzure Government (US)
- US Gov Texas · TexasAzure Government (US)
- US DoD East · VirginiaAzure Government Secret (US)
- US DoD Central · IowaAzure Government Secret (US)
- China North (Beijing) · BeijingMicrosoft Azure China (21Vianet)
- China East (Shanghai) · ShanghaiMicrosoft Azure China (21Vianet)
- China North 2 · BeijingMicrosoft Azure China (21Vianet)
- China East 2 · ShanghaiMicrosoft Azure China (21Vianet)
- China North 3 · HebeiMicrosoft Azure China (21Vianet)
- China East 3 · ShanghaiMicrosoft Azure China (21Vianet)
Commercial regions (60)
Europe (21)
- Austria East
- Belgium Central
- Denmark East
- Finland Central
- France South
- France Central
- Germany North
- Germany West Central
- Greece Central
- North Europe
- Italy North
- West Europe
- Norway East
- Norway West
- Poland Central
- Spain Central
- Sweden Central
- Switzerland West
- Switzerland North
- UK West
- UK South
North America (13)
- Canada East
- Canada Central
- Mexico Central
- West US
- East US 3
- North Central US
- Central US
- West US 3
- South Central US
- East US
- East US 2
- West US 2
- West Central US
South America (3)
- Brazil Southeast
- Brazil South
- Chile Central
Asia (13)
- East Asia
- South India
- Jio India West
- West India
- Jio India Central
- Central India
- Indonesia Central
- Japan West
- Japan East
- Malaysia West
- Southeast Asia
- Korea South
- Korea Central
Oceania (3)
- Australia East
- Australia Southeast
- New Zealand North
Middle East (5)
- Israel Central
- Qatar Central
- Saudi Arabia Central
- UAE Central
- UAE North
Africa (2)
- South Africa West
- South Africa North
Tags
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