Slack

SalesforceIntegrationFree tier available

Salesforce-owned messaging and collaboration platform with channels, huddles, Workflow Builder no-code automation, AI summarisation (Slack AI), and deep CRM integration via the Salesforce app

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Sub-services (3)

Channels and Huddles

Topic-based messaging, threads, and ephemeral audio and video huddles

Workflow Builder

No-code automation triggered by message, schedule, or webhook

Slack AI

Channel and thread summarisation, search answers, and recap notifications

Compliance & Certifications

This service is attested for the following frameworks. Always verify with the provider before relying on a specific compliance posture.

GDPRSOC 2ISO 27001HIPAAPCI DSSFedRAMP

Tags

collaborationmessagingchannelsworkflowai-summary

Equivalent services on other platforms

Azure Communication ServicesAzure

Programmable multichannel communication APIs for voice, video, SMS, email, chat, and WhatsApp built on the same infrastructure as Microsoft Teams, with identity-linked tokens, SIP trunking, and number porting across 50+ countries

Pricing

Pricing model:per-user-per-month