Field Service and Operations

Salesforcecrm

Field service management (formerly Salesforce Field Service) — AI-driven scheduling and optimisation, dispatcher console, and offline-capable iOS/Android mobile app for technicians and contractors

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Jurisdictional exposure

Provider HQ
USSan Francisco, USA

Subject to CLOUD Act, FISA-702, DPF

Sovereign option
No sovereign-flagged regions in the catalogue for this service.
Full scorecard for this service →US lens detail →Sovereign cloud coverage map →

Sub-services (4)

Dispatcher Console

Scheduling and dispatch console built into the CRM

Scheduling and Optimisation

AI-powered appointment scheduling and route optimisation

Field Service Mobile App

Offline-capable iOS and Android app for technicians and contractors

Asset Service Lifecycle Management

Add-on for managing serviced assets and maintenance over their lifecycle

Compliance & Certifications

This service is attested for the following frameworks. Always verify with the provider before relying on a specific compliance posture.

GDPRSOC 2ISO 27001HIPAAPCI DSSFedRAMP

Tags

field-serviceschedulingdispatchmobile-workforcecrm

Pricing

Pricing model:per-user-per-month