Watson Assistant

IBMAI & MLFree tier available

Conversational AI for building chatbots and virtual agents with visual dialogue builder, intent and entity detection, voice integration via phone, and multi-channel deployment

Add to Service BuilderAdd to CompareCompare with equivalents
DocumentationPricing

Sub-services (3)

Actions

Visual dialogue builder for conversation flows

Phone Integration

Voice assistant via inbound and outbound phone calls

Search Skill

Fallback search against document corpora for answers

Compliance & Certifications

This service is attested for the following frameworks. Always verify with the provider before relying on a specific compliance posture.

GDPRSOC 2ISO 27001HIPAAPCI DSSFedRAMP

Where this runs

14 regions
9 countries
1sovereign
Sovereign regions (1)
  • Frankfurt (Financial Services) · FrankfurtIBM Cloud for Financial Services
Commercial regions (13)

Europe (4)

  • Frankfurt
  • Frankfurt 2
  • Madrid
  • London

North America (4)

  • Montreal
  • Toronto
  • Dallas
  • Washington DC

South America (1)

  • São Paulo

Asia (3)

  • Chennai
  • Osaka
  • Tokyo

Oceania (1)

  • Sydney

Tags

ai-mlchatbotnlpwatsonconversational

Equivalent services on other platforms

Red Hat OpenShift AIOpenShift

Managed MLOps platform (formerly Open Data Hub) for training, serving, and monitoring ML models on OpenShift with JupyterHub, KServe, Kubeflow, and PyTorch operators

Pricing

Pricing model:per-conversation